Report: 56% of IT leaders say knowledge streaming results in larger revenues

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A brand new report by Confluent outlines business-level advantages, challenges, and alternatives of real-time knowledge streams as tech leaders all over the world see it. The report exhibits how knowledge streams can in the end play a task within the success organizations understand now and into the long run.

One of an important findings within the report was the correlation between knowledge streaming and the underside line. The report discovered that almost all of leaders have entry to a point of real-time knowledge streams (97%), however these with widespread entry (66%) are at a serious benefit. More than half of this group (56%) reported income progress larger, and even a lot larger, than their opponents. 

Of course, buyer satisfaction is a serious indicator of income. The report discovered that three in 4 organizations say they might lose clients with out entry to the insights from real-time knowledge streams. In an period the place customers anticipate interactions to be personalised and accessible instantly throughout channels, manufacturers are leaning on real-time knowledge to extend buyer satisfaction.

76% of organizations say they're likely to lose customers to competitors without customer insights provided by real-time data streams.

While there’s a clear correlation between real-time knowledge streams with pleased clients and income, profiting from knowledge in movement isn’t really easy. The report discovered that many companies lack the structure to combine and profit from data that flows from numerous sources. In truth, 60% of respondents stated difficulties integrating a number of knowledge sources was the highest hurdle to accessing extra real-time knowledge.

The report is predicated on a 15-minute blind survey (carried out from January to March 2022) of 1,950 IT and engineering leaders throughout the United States, United Kingdom, France, Germany, Australia and Singapore. All respondents had been full-time workers of corporations with greater than 500 workers.

Read the full report by Confluent.

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