Cannes Movie Festival Stricken by Ticket Complications, Journey Woes – The Hollywood Reporter

The streets surrounding Hotel Martinez have been lined with followers on a blazing scorching Wednesday. Eva Longoria, a L’Oreal ambassador, made a glamorous exit at lunchtime trailed by photographers whereas sporting a shiny orange Victoria Beckham gown.

Minutes later, an exasperated energy agent was feverishly texting on the sidewalk ft away, trying to safe an ensemble to put on to a Palais premiere that very same night. The rep’s baggage was misplaced in transit, one other instance of drama that has plagued numerous fest attendees.

Such is the juxtaposition of Cannes — breezy glamour and intense stress — that has been on full show in the course of the fest’s 75th version. The most urgent nuisance, by far, has been ticketing points although. The pageant’s on-line ticket portal has been a scorching button difficulty, affected by server crashes all week. The drama revealed itself on opening day Tuesday because the press website stored timing out and crashing altogether.

Fest officers put out an announcement, linking technical difficulties to bots and blaming “acts aimed at saturating the site with ticket requests, thus preventing festival-goers from accessing it.” Officials labored to treatment the issue, finally issuing a brand new hyperlink for press. On Wednesday, nevertheless, greater than 100 fest goers have been noticed queuing up in a Palais hallway trying to realize entry to pageant computer systems which, on the time, was the one method to safe tickets.

“I hope they find a way to make the system work as well as it always has,” Picturehouse COO Jeanne Berney advised THR, confirming she and firm CEO Bob Berney have been battling the system. “Especially now coming into the modern age.”

Tickets haven’t been Berney’s solely concern this week. “It was our first dinner in Cannes, and we were seated outside on the sidewalk. I put my bag on the back of my chair, and when we left, [my phone] was gone,” she revealed of the theft, one thing she’s by no means skilled in attending the pageant. “I tracked it, and it was somewhere on the highway outside of town. I should’ve been more careful.”

Caution couldn’t have prevented different woes this week. Hollywood Foreign Press Association president Helen Hoehne is claimed to have skilled main journey points, as did numerous fest attendees who flew in from New York, the place there was a serious storm earlier this week.

A THR reviewer’s practice from Paris to Cannes was scheduled to reach at 4:30 p.m. on Monday. But at 3:30 p.m., throughout a cease in Toulon, the conductor introduced there could be an “indefinite delay” as a consequence of issues on the monitor that have been stopping the practice from persevering with on its journey.

Upon listening to that the delays might be almost 5 hours, vacationers rushed for the exits in droves, frantically looking for taxis and rental automobiles or connecting to ride-share apps, a few of which have been charging greater than $300. In an odd twist of occasions, after many had secured transportation, the tech issues received resolved and the practice resumed its course, arriving in Cannes about 80 minutes after its authentic arrival time.

Claudia Pacella, a designer of the cashmere model UAVI Republic, made it to Cannes to take part in DPA’s Cannes luxurious present lounge, however her baggage didn’t. “I’ve been having to write all of my business cards by hand. It’s unconventional, but it’s possible,” she mentioned of navigating going with out her belongings for 3 days. “I hear it’s very common these days because airports and airlines are having staffing issues due to the pandemic. Everyone seems stressed lately.”

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